Return Policies
All customer order returns will be accepted by Klare Art & Design, as long as the order in question is return shipped within 14 business days from the date the customer initially received the delivery.
In addition to any orders being returned, the customer must include a printed copy of the order receipt.
Unless the contents of an order were damaged upon arrival, the customer is responsible for paying the return shipping cost.
If the customer’s order is lost or damaged during the course of shipping, the customer must notify Klare Art & Design - via e-mail. Once notified, and pending the availability of the item/items in question, Klare Art & Design will ship out a replacement of the customer’s order within 3 to 4 business days. If any replacements are currently out of stock, Klare Art & Design will notify the customer as to when the particular item/items will be available. In the event of the customer requesting a replacement, due to damage, Klare Art & Design will pay for the shipping cost of the new order.
If the customer chooses a full refund for the returned item/items, instead of an exchange, Klare Art & Design will notify the customer upon receiving the returned items - via e-mail - and issue the refund within 24 hours.